Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: January 2024

Information We Collect

Contact information (name, email, phone number) when you reach out to us
Project requirements and technical specifications you share
Communication records from our AI assistant and support interactions
Website usage data through analytics (anonymized)
Technical information necessary for project delivery

How We Use Your Information

To provide and improve our IT services
To communicate about projects and support requests
To send relevant updates about our services (with your consent)
To analyze and improve our AI assistant responses
To comply with legal obligations and protect our rights

Data Protection & Security

All data is encrypted in transit and at rest
Access to your information is limited to authorized personnel only
We implement industry-standard security measures
Regular security audits and vulnerability assessments
Secure development practices for all our systems

Your Privacy Rights

Right to access your personal data
Right to correct inaccurate information
Right to delete your data (subject to legal requirements)
Right to data portability
Right to opt-out of marketing communications

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

• Project data: Duration of project + 3 years
• Communication records: 2 years
• Marketing data: Until you opt-out
• Legal compliance: As required by law

Contact Us

If you have questions about this privacy policy or want to exercise your rights, please contact us:

Email: privacy@trendydialog.com

Phone: +1 (555) 123-4567

Address: San Francisco, CA

Response Time: Within 30 days

Compliance & Standards

We adhere to international privacy standards and regulations

GDPR Compliant

CCPA Compliant

SOC 2 Type II

ISO 27001